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Answer customers where they already are

WhatsApp AI Chatbot Integration

Connect a knowledge-grounded AI assistant to WhatsApp Business so enquiries get an instant, accurate first response, day or night, with a clear handoff to a person when it matters.

Support matched to where your product is today.

Businesses fielding repetitive WhatsApp questions about pricing, services, or status, who want faster first responses without losing the human follow-up.

What the work covers

WhatsApp Cloud API setup
Knowledge-grounded responses
Conversation handoff to a human
Message template approval
Usage monitoring
In-app web chat variant

Typical deliverables

WhatsApp Business API and webhook setup
Assistant tuned to your knowledge base and tone
Escalation path to a real person
Deployed, monitored production bot

What success looks like

01

Faster first response on the channel customers prefer

02

Fewer repetitive questions reaching your team

03

Consistent, on-brand answers

04

A human still confirms anything that matters

How we work

A clear path from question to release.

Each stage produces a decision or artifact the team can review. Progress stays visible without turning delivery into ceremony.

  1. 01

    Discover

    Understand the business goal, audience, current process and constraints.

  2. 02

    Define

    Agree on priorities, release scope, technical direction and success signals.

  3. 03

    Design

    Resolve user journeys, interaction states and the reusable interface system.

  4. 04

    Build

    Deliver working software in reviewable increments with quality built in.

  5. 05

    Launch

    Prepare production, monitoring, documentation and a controlled release.

  6. 06

    Improve

    Use customer feedback and product evidence to guide the next investment.

A useful first conversation starts with context.

Turn the product question into a clear next step.

Tell us what you are building, who it is for and where the uncertainty is today.

Discuss your product