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Keep the store and the back office in step

Shopify and E-commerce Automation

Automate inventory sync, order updates, cash-on-delivery confirmation and customer enquiries across Shopify or a custom storefront, so the shop keeps running without constant manual checking.

Support matched to where your product is today.

Online sellers whose order volume has outgrown manual follow-ups, stock updates and customer replies.

What the work covers

Shopify and custom storefront integration
Inventory and catalog sync
Order status and tracking messages
COD confirmation flows
Automated answers to common customer questions
Customer insight reporting

Typical deliverables

Integration between store, stock and messaging tools
Automated order and customer communication flows
Exception handling for failed or disputed orders
Monitoring and documentation

What success looks like

01

Stock and orders that stay consistent across tools

02

Customers informed without manual messaging

03

Fewer returns caused by unconfirmed orders

04

Support time spent on the cases that need it

How we work

A clear path from question to release.

Each stage produces a decision or artifact the team can review. Progress stays visible without turning delivery into ceremony.

  1. 01

    Discover

    Understand the business goal, audience, current process and constraints.

  2. 02

    Define

    Agree on priorities, release scope, technical direction and success signals.

  3. 03

    Design

    Resolve user journeys, interaction states and the reusable interface system.

  4. 04

    Build

    Deliver working software in reviewable increments with quality built in.

  5. 05

    Launch

    Prepare production, monitoring, documentation and a controlled release.

  6. 06

    Improve

    Use customer feedback and product evidence to guide the next investment.

A useful first conversation starts with context.

Turn the product question into a clear next step.

Tell us what you are building, who it is for and where the uncertainty is today.

Discuss your product